This writer spends a lot of time writing companies interesting questions about products. They’re not questions that can be answered with normal customer service responses. See what kinds of responses come back. You would think that they might say a lot about how the company views a customer, but mostly what I found was the difference one single customer service rep can make on how the customer feels about the company. Got little to do with customer service policy.
Really funny customer service storiesIn customers, marketing on April 13, 2012 at 8:44 pm